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Our inspectors are trained to inspect shipments regardless of the transportation
method be it Air, Sea, Land or Intermodal. In each case the safety of your shipment
is an important part of the criteria when conducting the inspection and we make
sure that the packaging, crates, skids, boxes, as well as, air and sea cargo containers
are appropriate to safeguard the physical integrity of your goods.
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In case of any incident which requires a claim to the insurance company it is best
to have the report produced by our inspectors in the port of destination. Insurance
companies value the veracity of our reports and tend to expedite the claim process
when they receive copies of the two inspections conducted by the same inspection
agency. In addition, depending on the type of inspection performed by our inspectors
and the type of loss, IISA may cover the difference between the deductible and the
value of the lost good should there a discrepancy between the two inspection reports
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Depending on the terms of your sale it may be of advantage to do so. For instance,
if your sale is CIF and your company is the beneficiary on the insurance policy.
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We measure our success among other things by the quick growth in the demand for our inspection and surveying services.
This growth is an indication of:
a) Customer satisfaction
b) Reliable service delivery by
our qualified inspectors in the field
c) Our proactive presence in the market place
However, the most important parameter to take into consideration when evaluating
our service and measuring our success is the reduction in claim incidence which
is now below 0.5% per annum for most of our regular clients. |
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